Social Networks

When you visit the page of Living Divani S.R.L. Facebook / Instagram / Youtube / WeChat / Pinterest collects, as Data Controller, the user's personal data, e.g. through cookies. This data collection by Facebook / Instagram / Youtube / WeChat / Pinterest can occur even if the user has not logged in or is not registered on the social network. Information relating to data collection and their further processing by Facebook is available within the Facebook's privacy policy. Living Divani S.R.L. is not aware of the user data collected by Facebook / Instagram / Youtube / WeChat / Pinterest.

Living Divani S.R.L. does not obtain full access to such collected data or to any user profile but can only access the information of his "public" profile. The information shared by the user as "public" can be modified by them through their personal Facebook / Instagram / Youtube / WeChat / Pinterest settings. The user can also actively hide his "Likes" or delete the "Likes" or delete the "Follow" from his page through his personal settings.

Living Divani S.R.L. uses the personal data of the user who uses the "chat" function to answer his questions. The data is used to contact the user in order to provide the requested information.
Living Divani S.R.L. receives anonymous statistics from the social network based on the legitimate interest in using your page. The following anonymous information may be provided:
• Follower: the number of people following - including growth and development over a defined time frame.
• Range: number of people who see specific content. Number of interactions on a post. For example, you can infer which content is better than others in the community.
• Advertising performance: how many people have seen or interacted with an ad or article
• Demography: average age of visitors, gender, place of residence, language.
Queste statistiche sono utilizzate per migliorare costantemente i nostri contenuti online della pagina e per rispondere meglio agli interessi dei nostri utenti. Non possiamo collegare i dati statistici con i profili dei singoli utenti. L’utente può utilizzare le impostazioni del social network per decidere in quale forma poter visualizzare annunci pubblicitari mirati. 
These statistics are used to constantly improve our online content of the page and to better respond to the interests of our users. We cannot link statistical data with individual user profiles. The user can exploit the settings of the social network to decide in what form viewing targeted advertisements.
Living Divani S.R.L. receives personal data if the user transmits his personal data by sending a private message (e.g. name, surname, VIN) and is used to respond to the user's request through the dedicated service. To this end, user data will be saved in the CRM company’ system.

Further information on the processing of personal data by Living Divani S.R.L. as well as the data protection rights granted to data subjects are available in our privacy policy https://livingdivanit.sbs/en/legal-information/privacy/.

Newsletter Privacy

According to the European law on data protection (Art.13, European Regulation 2016/679), the User acknowledges that Living Divani S.R.L. undertakes to process the User’s personal data according to the principles of correctness, lawfulness and transparency and protection of privacy. Therefore, we inform you that:

A. DATA CATEGORIES: subject of the processing may be your personal data such as email address, as well as data obtained via tracking pixels collected through the newsletter.

B. DATA CONTROLLER: the Data Controller is Living Divani S.R.L., with registered office at Via Trento n. 68 – 20821 Meda (MB), and headquarter at Strada del Cavolto 22040 – Anzano del Parco (CO), VAT N.00786120964; you can contact it at the following phone number +39 031.630954 or at the e-mail address info@livingdivanit.sbs

C. SOURCE OF PERSONAL DATA: the personal data held by the Data Controller are directly collected from the data subject.

D. PURPOSES OF DATA PROCESSING AND LEGAL BASIS: the processing of your data, collected and stored, has as legal basis your consent (GDPR art. 6, par. 1, lett. a) and is carried out for the following purposes: sending communications via newsletters using MAIL UP.

COMMUNICATIONS VIA EMAIL
The newsletter may contain tracking pixels that collect specific personal data. These pixels are used based on the following legal basis and for the corresponding purposes:
• for aggregated and anonymous statistical purposes (Art. 6, para. 1, letter f) of the GDPR: to measure the overall open rate without identifying individual recipients, and for deliverability and spam prevention;
• to evaluate and improve the performance of promotional campaigns based on observed behavior (Art. 6, para. 1, letter a) of the GDPR.

E. DATA RECIPIENTS: within the limits relevant to the stated purposes of processing, your data may, where appropriate, be disclosed to other parties involved in the processing activities—whether internal or external to the Data Controller—such as employees and similar personnel, partners, consulting firms, and private companies. Your data will not be disseminated in any way.

F. DATA TRANSFER TO A THIRD COUNTRY: the data collected may be disclosed to foreign companies within the group and may be transferred to third countries outside the European Economic Area—subject to an adequacy decision by the Commission or the implementation of appropriate safeguards—in order to fulfill the purposes stated above.

G. DATA RETENTION PERIOD: the collected data will be retained over a period not exceeding the purpose achievement for which they are processed (“principle of storage limitation", art. 5 GDPR) or according to the deadlines as per legal obligation. For marketing purposes, data is retained until consent is withdrawn, and in any case for no longer than 24 months from the time of collection. The verification about the obsolescence of the retained data with regards to the purposes for they were gathered is periodically done.

H. RIGHTS OF THE USER: the user is always entitled to request access to its data, to correct or erase it, restrict its processing, or the possibility of objecting to its processing, withdrawing consent to the processing of the data, asserting these and other rights provided by the GDPR, through a simple communication to the Data Controller. The data subject can also lodge a complaint with a supervisory authority.

I. OBBLIGATION OF SUBMITTING DATA: we inform you that the provision of data is optional for some fields and for others (indicated by an asterisk) is mandatory and their failure to provide implies the failure to perform the requested service. Regarding the potential use of tracking pixels based on your consent, the data subject may continue to receive the newsletter without the use of such tracking pixels.

J. DATA PROCESSING METHODS: the personal data you provide will be subject to processing in compliance with the aforementioned legislation and the confidentiality obligations that guide the Data Controller’s activities. The data will be processed using electronic tools, paper-based records, or any other suitable medium, in accordance with appropriate security measures as required by the GDPR.

L. AUTOMATED DECISION-MAKING PROCESSES: no automated decision-making processes are in place

Customer/supplier guide

Dear Client,
We wish to inform you that "European Regulation 2016/679 concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data" (hereinafter "GDPR") provides for the protection of individuals and other parties with regard to the processing of personal information. Living Divani srl is therefore pleased to provide you with the following information as laid down in article 13 of the GDPR:

A. DATA CATEGORIES: The data being processed may include your personal data, such as identification data, personal data, contact data and accounting data.

B. DATA CONTROLLER: the Data Controller is Living Divani S.R.L., with registered office at Via Trento n. 68 – 20821 Meda (MB), and headquarter at Strada del Cavolto 22040 – Anzano del Parco (CO), VAT N.00786120964; you can contact it at the following phone number +39 031.630954 or at the e-mail address info@livingdivanit.sbs

C. SOURCE OF PERSONAL DATA: The personal data held by the Data Controller is collected directly from the data subject.

D. PURPOSES OF DATA PROCESSING AND LEGAL BASIS: Personal data are processed by the Data Controller for the following purposes:
• Purposes related to legal obligations (GDPR Art. 6, para. 1, letter c): fulfillment of administrative, accounting, tax, and other types of obligations.
• Purposes related to the management of the contractual and/or pre-contractual relationship and the provision of products/services (GDPR Art. 6, para. 1, letter b) : establishment, management, and termination of the contractual and commercial relationship; provision of services; disclosure of your data to the Data Controller’s partners, where necessary, for the fulfillment of contractual and/or pre-contractual obligations.
• Purposes related to the existence of a legitimate interest on the part of the Data Controller: processing of data concerning the employees (or similar personnel) of clients for the purpose of managing the relationship between the parties (Data Controller and client).
• Purposes related to the existence of a legitimate interest (GDPR Art. 6, para. 1, letter f) on the part of the Data Controller:
A. Establishment, exercise, or defense of legal claims in judicial or extrajudicial proceedings.
B. Direct marketing purposes, specifically for the use of email addresses provided by the Client to the Data Controller during the course of this contractual relationship, for the purpose of sending commercial and marketing-related emails concerning products and services similar to those covered by the contract. It will be possible to unsubscribe from these communications at any time (Art. 130, paragraph 4, Legislative Decree 196/2003).
C. Purposes related to customer satisfaction surveys sent via email, in order to evaluate the performance of the products/services provided and the level of customer satisfaction.
• Purposes based on the data subject’s consent, relating to:

1. The sending of commercial and/or marketing communications by the Data Controller—including via newsletters, SMS, WhatsApp, or other digital tools—as well as research regarding customer satisfaction.
2. The sending of commercial and/or marketing communications by the Data Controller’s commercial partners—including via newsletters, SMS, WhatsApp, or other digital tools.
3. The sending of the aforementioned communications via newsletters using the "MAIL UP" platform, which contain tracking pixels for the purpose (specified below) of evaluating and improving the performance of promotional campaigns based on observed behavior GDPR (Art. 6, para. 1, letter a) this also applies to communications sent by the Data Controller’s commercial partners.

EMAIL COMMUNICATIONS CONTAINING PIXELS
Email communications (newsletters, service emails) may contain tracking pixels that collect specific personal data.
These pixels are used based on the following legal grounds and for the associated purposes:
• For aggregated and anonymous statistical purposes (GDPR Art. 6, para. 1, letter f): to measure the overall open rate without identifying individual recipients, and to ensure deliverability and combat spam.
• To evaluate and improve the performance of promotional campaigns based on observed behavior (GDPR Art. 6, para. 1, letter a).

E. RECIPIENTS OF THE DATA: To the extent relevant to the stated purposes, your data may be disclosed, where appropriate, to other parties involved in the processing activities—whether internal or external to the Data Controller—such as employees and similar personnel, collaborators, independent professionals, insurance companies, insurance intermediaries, accountants, software providers, law firms, technical partners, banking institutions, and transport companies. Your data will not be disseminated under any circumstances.

F. TRANSFER OF DATA TO THIRD COUNTRIES: The collected data may be disclosed to foreign companies within the group and may be transferred to third countries outside the European Economic Area, subject to an adequacy decision by the European Commission or the implementation of appropriate safeguards, in order to fulfill the purposes mentioned above.

G. RETENTION PERIOD: The collected data will be retained for no longer than is necessary to achieve the purposes for which they are processed (the "storage limitation principle," Art. 5 of the GDPR) or in accordance with statutory time limits. For contractual, tax, and accounting purposes, data are retained for the entire duration of the relationship and for 10 years following its conclusion, pursuant to Articles 2220 and 2946 of the Italian Civil Code. For marketing purposes, data are retained until consent is withdrawn, and in any event, for no longer than 24 months from the date of collection. The data retained are periodically reviewed to determine whether they have become obsolete in relation to the purposes for which they were originally collected.

H. RIGHTS OF THE DATA SUBJECT: The data subject is always entitled to request access to his/her data, to correct or erase it, restrict its processing, or the possibility of objecting to its processing, requesting data portability, withdrawing consent to the processing of the data, asserting these and other rights provided by the GDPR, through a simple communication to the Data Controller. The data subject can also lodge a complaint with a supervisory authority.

I. OBLIGATION TO COMMUNICATE THE DATA: For the purposes above, the communication of personal data is a compulsory requisite, unless it is a matter of purposes based on agreement for which the communication of the data is voluntary and refusal to provide it will not compromise the provision of the service in any way.

J. METHOD OF DATA PROCESSING: The personal data you provide will be subject to processing in compliance with the aforementioned legislation and the confidentiality obligations that govern the activities of the Data Controller. The data will be processed using electronic tools, paper-based records, or any other suitable medium (e.g., cloud systems, digital archiving and storage systems, etc.), in accordance with the appropriate technical and organizational security measures required by the GDPR.

L. AUTOMATED DECISION-MAKING PROCESSES: no automated decision-making processes are in place

Virtual Apartment

According to the European law on data protection (Art.13, European Regulation 2016/679), the User acknowledges that Living Divani S.R.L. undertakes to process the User’s personal data according to the principles of correctness, lawfulness and transparency and protection of privacy. Therefore, we inform you that:

A. DATA CATEGORIES: Subject of the processing may be your personal data such as identification, personal data and contact details.

B. DATA CONTROLLER: The Data Controller is Living Divani S.R.L., with registered office at Via Trento n. 68 – 20821 Meda (MB), and headquarter at Strada del Cavolto 22040 – Anzano del Parco (CO), P. Iva 00786120964; you can contact it at the following phone number 031.630954 or at the e-mail address info@livingdivanit.sbs

C. SOURCE OF PERSONAL DATA: the personal data held by the Data Controller are directly collected from the data subject.

D. PURPOSES OF DATA PROCESSING AND LEGAL BASIS: the processing of your data, collected and stored in connection with the completion of this form, has as legal basis your consent and is carried out for the following purposes:

- Access the "Virtual Apartment" experience and for statistical and marketing purposes

E. DATA RECIPIENTS: Within the pertinent limits to the indicated processing purposes, your data may be reported to different recipients as public and private bodies as per legal obligation or reported to subjects whose aim is to achieve the above-mentioned purposes, that can be internal or external to the Data Controller as, by way of example although not exhaustive, collaborators, independent contractor, technical partners.

F. DATA TRANSFER TO A THIRD COUNTRY: the collected data are may be shared with services located outside the European Community.

G. DATA RETENTION PERIOD: the collected data will be retained over a period not exceeding the purpose achievement for which they are processed (“principle of storage limitation", art. 5 GDPR) or according to the deadlines as per legal obligation. The verification about the obsolescence of the retained data with regards to the purposes for they were gathered is periodically done.

H. RIGHTS OF THE USER: the user is always entitled to request access to its data, to correct or erase it, restrict its processing, or the possibility of objecting to its processing, withdrawing consent to the processing of the data, asserting these and other rights provided by the GDPR, through a simple communication to the Data Controller. The data subject can also lodge a complaint with a supervisory authority,

I. OBBLIGATION OF SUBMITTING DATA: we inform you that the provision of data is optional for some fields and for others (indicated by an asterisk)is mandatory and their failure to provide implies the failure to perform the requested service.

J. DATA PROCESSING METHODS: the personal data you provide are processed in compliance with the aforementioned law and with confidentiality obligation inspired by the activity of the Data Controller. The data is processed both with corporate IT tools as and on paper or other type of suitable media,  in compliance with the appropriate security measures pursuant to the GDPR.

MultiDownload and Newsletter

According to the European law on data protection (Art.13, European Regulation 2016/679), the User acknowledges that Living Divani S.R.L. undertakes to process the User’s personal data according to the principles of correctness, lawfulness and transparency and protection of privacy. Therefore, we inform you that:
A. DATA CATEGORIES: Subject of the processing may be your personal data such as identification, personal data and contact details.

B. DATA CONTROLLER: The Data Controller is Living Divani S.R.L., with registered office at Via Trento n. 68 – 20821 Meda (MB), and headquarter at Strada del Cavolto 22040 – Anzano del Parco (CO), P. Iva 00786120964; you can contact it at the following phone number 031.630954 or at the e-mail address info@livingdivanit.sbs

C. SOURCE OF PERSONAL DATA: the personal data held by the Data Controller are directly collected from the data subject.

D. PURPOSES OF DATA PROCESSING AND LEGAL BASIS: the processing of your data, collected and stored in connection with the completion of this form, has as legal basis your consent and is carried out for the following purposes:

  • Subscription to the “Multidownload” platform

You also have your legal consent for the following purposes:

  • Subscription to the newsletter for the sending of informative and commercial communications and/or for direct marketing activities, also by means of sms or other digital tools or for research related to customer satisfaction, by the Data Controller.

E. DATA RECIPIENTS: Within the pertinent limits to the indicated processing purposes, your data may be reported to different recipients as public and private bodies as per legal obligation or reported to subjects whose aim is to achieve the above-mentioned purposes, that can be internal or external to the Data Controller as, by way of example although not exhaustive, collaborators, independent contractor, technical partners.

F. DATA TRANSFER TO A THIRD COUNTRY: the collected data are may be shared with services located outside the European Community.

G. DATA RETENTION PERIOD: the collected data will be retained over a period not exceeding the purpose achievement for which they are processed (“principle of storage limitation", art. 5 GDPR) or according to the deadlines as per legal obligation. The verification about the obsolescence of the retained data with regards to the purposes for they were gathered is periodically done.

H. RIGHTS OF THE USER: the user is always entitled to request access to its data, to correct or erase it, restrict its processing, or the possibility of objecting to its processing, withdrawing consent to the processing of the data, asserting these and other rights provided by the GDPR, through a simple communication to the Data Controller. The data subject can also lodge a complaint with a supervisory authority,

I. OBBLIGATION OF SUBMITTING DATA: we inform you that the provision of data is optional for some fields and for others (indicated by an asterisk) is mandatory and their failure to provide implies the failure to perform the requested service.

J. DATA PROCESSING METHODS: the personal data you provide are processed in compliance with the aforementioned law and with confidentiality obligation inspired by the activity of the Data Controller. The data is processed both with corporate IT tools as and on paper or other type of suitable media,  in compliance with the appropriate security measures pursuant to the GDPR.